Service Technician
We are looking for a motivated, self-starter with a positive attitude to install and service our growing customer database. The individual must have excellent communication skills, have a positive work ethic/professional attitude and be willing to travel around USA and Canada.
Role Overview
Location: Elgin, Illinois / Remote
Role Type: Full Time
Department: Service
Responsible To: Service Manager
Key Responsibilities
- Install new machinery and provide on-site training for Customer operators
- Repair and test machinery
- Install modifications and retrofit
- Conduct onsite routine service and maintenance
- Assist in-house job preparation
- Complete action flow and job sheets for final Customer sign off
- Update and submit personal administration regarding time sheets and expenses
- Check call logging database
- Log parts movements with parts department
- Record mileage and vehicle condition
- Active personal development regarding product and customer knowledge
- Run machines for Customer demonstrations and factory acceptance tests
Key Skills
- Web Handling and Print Finishing experience is preferred
- Mechanical and/or electrical aptitudes
- Ability to read electrical schematic and mechanical drawings
- Analytical approach to problem solving
- Communicate effectively
- Computer literate
Personal Attributes
- Methodical
- Ability to work alone or within a team
- Approachable
- Positive work ethic and professional attitude
- Ability to meet demands and deadlines
- Positive attitude
- Willing to travel
Responsible For
- Health & Safety of Self and Colleagues
- Following Company rules, policies and procedures
- Company equipment
- Tools and inventory